Orders, Shipping, and Returns

Shipping

Our shipping varies due to product size. If you would like to lower shipping costs, please contact us and we may be able to give you a lower quote.

We ship through a variety of freight companies. For smaller products, we use FedEx Ground.

Our processing time to manufacture and package orders is 2-8 business weeks. 

Please contact us if you need something manufactured and shipped sooner.

*We cannot guarantee shipping timetables but can guarantee that we will ship your order on time.

International Shipping

All international customers are responsible for paying customs duties on imported products. These taxes are charged on the import of products. We are not responsible for obtaining or remitting these taxes. Each country has its own tariff. 

Customers who refuse to pay customs duties will have their packages treated as abandoned. We are not able to provide a cancellation or return on grounds of refusing to pay customs. 

Returns

We do not accept returns in most cases.

Please contact us if you would like to make a return: www.decorfactorystudio.com/contact or email us at support@decorfactorystudio.com.